Frequently Asked Questions

Click on "Forgot Password" on the login page, enter your email address, and we will send you a password reset link. Follow the instructions in the email to create a new password.

Ensure your photos are in JPG, PNG, or GIF format and under 5MB in size. Also check that your internet connection is stable. If problems persist, contact our support team.

Try refreshing the page, clearing your browser cache, or using a different browser. If the issue persists, contact our technical support team with details about the problem.

Our website is fully mobile-responsive and works great on all devices. We are currently developing native mobile apps for iOS and Android, which will be available soon. Stay tuned for updates!

You can reach our customer support team through the Contact Us page, by email at support@muslimony.com, or through the help center. Premium members receive priority support with faster response times.

Yes! Be honest and authentic, upload clear photos, fill out all profile sections completely, be specific about what you're looking for, highlight your Islamic values and practices, and keep your profile updated. A complete, genuine profile attracts more compatible matches.